HomeHow Can We Help?
How Can We Help?
Contact Us
Customer support
Customer Services website
For general queries and support (including queries about article processing charge discounts and waivers), please visit our website, which includes a live chat option.
Editorial office
BMA House
Tavistock Square
London WC1H 9JR
UK
Email: info.jmepb@bmj.com
Tel: +44 (0)203 655 5997
For queries relating to your manuscript before acceptance, or contact us via the manuscript submission system using your manuscript ID.
Production team
Production Editor
Email: production.jmepb@bmj.com
For queries relating to your manuscript after it has been accepted.
Supplements
Guidelines for publication of supplements to Journals from BMJ
For further details please contact info.jmepb@bmj.com
Permissions
Please refer to our Permissions guidelines
Press enquiries
Guidance on BMJ Media Releases
Media enquiries only (9:00 to 17:00 UK)
If you have a media-related enquiry, or you are a journalist needing copies of papers or press releases, please contact the Media Relations team at:
Email: mediarelations@bmj.com
For urgent out of hours enquiries please call:
Tel: + 44 (0) 7825 118 107 or + 44 (0) 7388 708 030
Author reprints
Commercial reprints except North America
Commercial reprints North America
Online advertising sales
Marc Clifford (Sales Manager)
Email: mclifford@bmj.com
Phone: +44 (0)20 3655 5610
Online Advertising Sales North America
Institutional marketing
Email: marketingsupport@bmj.com
BMJ Journals
Research Integrity
Email: publication.ethics@bmj.com
For queries and concerns relating to research integrity and publishing ethics.
Complaints
Email: complaints@bmj.com
For complaints that relate to content, procedures or policies that are the responsibility of BMJ or our editorial staff. Please see BMJ's complaints procedure for further details.
If you believe that your article has been rejected unfairly, please follow our appeals procedure.